Terms & Conditions

Website Promotions

Promo Terms and Conditions apply. The promotion is valid from December 12 to December 15, 2024, with no minimum spend required to qualify. Discounts will be applied at checkout, and the offer is limited to one-time purchases only. Free delivery is available for orders exceeding P5,000, while shipping costs for orders below this amount will be calculated at checkout. A Special Free Delivery Offer applies on December 12, 2024, from 12:00 AM to 12:00 PM, during which free delivery will be available regardless of the order value. Please note that some items, such as treats and pet milk, are excluded from the holiday promo discounts but can still avail of the Free Delivery special on December 12. Sale items are not included in the holiday promotion. Quantities are limited, and we reserve the right to cancel, modify, or suspend the promotion at any time. Participants found engaging in fraudulent activity may be disqualified. Full terms and conditions are available on our website.

 

Bazaar Promotions

By participating in our bazaar promotions, you agree to the following terms and conditions. All sales made during the promotion are final, and no returns or exchanges are allowed except for damaged or defective items. If an item is out of stock during the promotion, customers can pre-order it at the promotional price by paying in advance, with the cost of delivery to be shouldered by the customer. Full payment is required for pre-orders at the time of purchase, and delivery will be made once the items are back in stock and delivery costs are paid. Cancellations of pre-orders are not allowed. Refunds for canceled pre-orders will not be processed. Pre-orders are subject to availability, and if an item becomes unavailable, we reserve the right to cancel the order and issue a refund. The promotional price is valid only during the bazaar promotion period and may change without prior notice. These terms and conditions are subject to change, and your continued participation in our promotions constitutes acceptance of any changes.

VIP Membership

By signing up for our VIP membership, you agree to the following terms and conditions:

Members who reach an accumulated spend of P30,000 will enjoy a 10% discount on all regular items purchased through the website, with no minimum spend required. For members with an accumulated spend of P50,000, the discount increases to 15%, also applicable to all regular items with no minimum spend required.

These discounts do not apply during sitewide sales, bazaar promotions, or free shipping promotions. VIP members also gain access to secret sales and exclusive product launches.

VIP membership perks are valid for one year from the date of qualification and are subject to renewal. These terms and conditions may change without prior notice. Continued participation in the VIP program constitutes acceptance of any changes.