Terms & Conditions

Website Promotions

The promotion is valid from March 21 to March 28, 2025, with 15% off on all products. Sale items are not included in the anniversary promo. Discounts will be applied at checkout, and the offer is limited to one-time purchases only. To avail of the discount, enter the promo code at checkout.

A Special Free Delivery Offer applies on March 21, 2025, from 12:00 AM to 12:00 PM, during which free shipping will be available for orders above P500. Outside this period, free delivery is available for orders exceeding P5,000, while shipping costs for orders below this amount will be calculated at checkout.

All products, including treats and pet milk, are eligible for the anniversary promo. Quantities are limited, and we reserve the right to cancel, modify, or suspend the promotion at any time. Participants found engaging in fraudulent activity may be disqualified.

Full terms and conditions are available on our website.

 


Bazaar Promotions

By participating in our bazaar promotions, you agree to the following terms and conditions. All sales made during the promotion are final, and no returns or exchanges are allowed except for damaged or defective items. If an item is out of stock during the promotion, customers can pre-order it at the promotional price by paying in advance, with the cost of delivery to be shouldered by the customer. Full payment is required for pre-orders at the time of purchase, and delivery will be made once the items are back in stock and delivery costs are paid. Cancellations of pre-orders are not allowed. Refunds for canceled pre-orders will not be processed. Pre-orders are subject to availability, and if an item becomes unavailable, we reserve the right to cancel the order and issue a refund. The promotional price is valid only during the bazaar promotion period and may change without prior notice. These terms and conditions are subject to change, and your continued participation in our promotions constitutes acceptance of any changes.


VIP Membership

By signing up for our VIP membership, you agree to the following terms and conditions:

Members who reach an accumulated spend of P30,000 will enjoy a 10% discount on all regular items purchased through the website, with no minimum spend required. For members with an accumulated spend of P50,000, the discount increases to 15%, also applicable to all regular items with no minimum spend required.

These discounts do not apply during sitewide sales, bazaar promotions, or free shipping promotions. VIP members also gain access to secret sales and exclusive product launches.

VIP membership perks are valid for one year from the date of qualification and are subject to renewal. These terms and conditions may change without prior notice. Continued participation in the VIP program constitutes acceptance of any changes.


Loyalty Card

Earn rewards while shopping for your furry friends! Collect stamps and enjoy exclusive discounts.

How to Earn Stamps:

  • 1 Stamp for every qualifying purchase:

    • ₱2,500 purchase (Stamps 1, 4, 8)

    • ₱1,500 purchase (Stamps 3, 9)

    • Any Its Dog item (Stamp 2)

    • Any Woof Meow Supplement (Stamp 6)

    • My Soft Towel - Large Towel purchase (Stamp 7)

    • Bonus Reward: 10% off on Super Paw Products (Stamp 5)

Your Reward:

  • 10th Stamp Reward: 15% off on all products

Stamps can be availed and accumulated during sales and bazaars.
However, discount rewards on the 5th and 10th stamps cannot be used during sales, bazaars, or in conjunction with other promos.

Validity: Loyalty cards expire 9 months from the date of issuance.

Terms & Conditions

  1. This loyalty card is digital. Updated images of your progress will be sent through Viber or Instagram after each qualifying purchase.
  2. This loyalty card is non-transferable and can only be used by the original owner.
  3. A valid stamp must be obtained at the time of purchase — no stamps will be given for past purchases.
  4. Stamps can be availed and accumulated during sales and bazaars.
  5. Discounts earned from the 5th and 10th stamp rewards cannot be used during sales, bazaars, or combined with other promos.
  6. The 10th stamp reward (15% off) must be redeemed on the next purchase.
  7. If the loyalty card is lost, stamps cannot be reissued.
  8. Expired loyalty cards cannot be extended or renewed.
  9. The loyalty card is valid for 9 months from the date of issuance.
  10. Kikki and Friends reserves the right to amend or discontinue the loyalty program at any time.

 

Start collecting stamps and enjoy your rewards!

 

PomPals Club Pawstige Membership Promo Terms and Conditions

This exclusive offer is available to PomPals Club Pawstige Members only. As part of the welcome perks, members can enjoy either:

1) 10% OFF on their first purchase at Kikki and Friends

2) Free Shipping for orders above Php 2,000, which can be applied up to 6 times throughout the year.

Please note that the 10% discount and free shipping cannot be used together. Members must choose one perk per transaction. The 10% discount is valid for one-time use only and will be applied at checkout. Free shipping applies to eligible orders within the promo period and is limited to 6 uses per membership year.

This offer cannot be combined with other discounts, promotions, or loyalty card rewards. Promo is non-transferable and applicable for personal use only. We reserve the right to cancel, modify, or suspend the promotion at any time if fraudulent activity is detected.